FAQ's
Frequently Asked Questions & Answers
Frequently Asked Questions
Do you accept shorter stays during Peak Season?
Yes, we do!
Contact us today to find out which properties offer shorter stays.
Contact us today to find out which properties offer shorter stays.
Should I get Travel Insurance?
Travel insurance is optional but highly recommended to protect your travel plans from unexpected events. We suggest coverage through PlayTravel for peace of mind.
What time is Check-In?
Check-in is at 4:00 PM.
To allow proper cleaning and inspection, no early check-ins are allowed.
Here's how it works:
To allow proper cleaning and inspection, no early check-ins are allowed.
Here's how it works:
➭ At 9:00 AM on arrival day, you'll receive your property's Folio Guidebook via email.
➭ At 3:00 PM, you’ll receive your final check-in email with your lockbox or keyless entry code.
What time is Check-Out?
Check-out is at 10:00 AM.
Our cleaning crews arrive promptly, and full access to the home and parking is required at this time.
Our cleaning crews arrive promptly, and full access to the home and parking is required at this time.
Can I have an Early Check-In?
Unfortunately, early check-ins are not permitted.
Our teams need enough time to properly prepare the property for your arrival.
Please do not arrive early or park at the property before 4:00 PM.
Thank you for understanding!
Our teams need enough time to properly prepare the property for your arrival.
Please do not arrive early or park at the property before 4:00 PM.
Thank you for understanding!
How do I Book?
Booking is easy through our website:
➭ Select your week and number of guests or bedrooms.
➭ Browse available properties with full photos, descriptions, rates, amenities, and maps.
➭Submit an inquiry! Once accepted, a 50% deposit secures your reservation.
➭ Final payment is due 45 days before arrival.
When do you begin accepting bookings for the next calendar year?
We begin opening calendars in October.
Bookings and deposits for the next year are accepted starting January 10th to allow owners time to finalize their schedules and rates.
Bookings and deposits for the next year are accepted starting January 10th to allow owners time to finalize their schedules and rates.
What are my Responsibilities as a Guest?
The primary guest signing the Rental Agreement is responsible for:
➭ Payment of all fees and taxes
➭ Any damages
➭ Following all house rules
➭ Guests must be at least 28 years old to rent with Salt & Shine.
➭ Please review your Rental Agreement carefully before arrival!
➭ Please review your Rental Agreement carefully before arrival!
Is Online Booking Secure?
Yes!
We use a secure server for all financial transactions.
You'll receive an immediate email confirmation once payment is processed.
Can I bring my Pet with me?
We have limited pet-friendly properties.
Please email us a photo and description of your pet for owner approval before booking.
Will I be able to get in touch if I have questions during my stay?
Absolutely!
Reach out anytime with questions, feedback, or concerns—we're here to help!
Additional Information:
All Salt & Shine rentals include bed sheets and bath towels.
Our cleaning teams and managers follow CDC guidelines to ensure safe, sanitized environments for every guest.